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Order Processing:

Most items will ship from stock and will leave our UK premesis within 2-3 working days. You will be informed by email upon shipment at which point we will provide a tracking number. Transit time will depend upon your geographical location.

We cannot guarantee stock of all items. Where items are out of stock, we will advise of lead time by email within 2-3 working days from receipt of order. Items which are not in stock will typically dispatch in no more than 2 weeks.

Please note that a lead time of up to 2 weeks from order placement to shipment is not considered as sufficient grounds for order cancellation. If you require the items to ship in less than 2 weeks, please ensure you confirm lead time prior to order placement.

 

Store Pickup:

We do not offer collection in person from our factory. 

 

Shipping Rates:

Shipping charges for your order will be calculated and displayed at checkout.

 

Taxes & Duties:

Your order may be subject to import duties and taxes (including VAT) which are incurred once the shipment reaches your destination country. These are not included within your purchase price and are not the responsible of DD-Scientific. Charges, if applied, are your responsibility as the customer.

All orders are subject to DD-Scientific Standard Terms & Conditions which can be found here.

For more information get in touch.